One of the biggest challenges for retailers and wholesalers is reducing the number of returns. Through good quality control and checks on whether the product performs according to spec, the number of returns – and thus the costs of substandard quality – can be kept to a minimum.
Products and components pass through many intermediaries before the end-product is delivered to the consumer. The main risks for importers occur at these ‘transfer points’. Has the supplier understood precisely what you wanted? How safe are your agreements? Are you actually getting what you ordered? And are customers getting the product you promised to deliver? This is where DEKRA can help. Besides supply chain services we perform the following inspection services for importers around the globe:
We provide these services for a wide range of products, including household appliances, white and brown goods, power and garden tools, components and luminaries. Teams of inspectors at our offices in Shenzhen, Guangzhou, Wenzhou, Shanghai, Xiamen, Ningbo and Zhongshan are available for flexible deployment throughout the manufacturing heart of China. Thanks to our local presence, we can minimise geographic, language and cultural differences.